Holiday Inn Express & Suites Cleveland/Westlake, an IHG Hotel
What Guests Say
The size of the room and the high ceiling was unexpected but very nice. The shower was good with good water pressure and the mirror never fogged up even with the steam in the room. The breakfast options were standard but all good. I liked the phone call from the front desk after I got settled asking if there was anything I needed and if the room was to my liking. Everything felt clean and very well maintained. I didn't use the pool or exercise room but they were both good sized. The variety of restaurants nearby was nice as well.
Peter
October 2023
The lady behind the counter was very accommodating. Helping us with short notice for a ground floor room for our special needs son. She also had leftover Easter eggs with toys in them for my son, which made his night because we were only there for one night, not bringing in everything from the car. The handicap parking is one of the best I've ever seen at a hotel with great spacing, no curb (my kid has a hard time with steps when he's not in his chair). The breakfast selection is one of the best I've seen in the nation with a great selection and well stocked. There is little to no noise from the hallway, and we were next to the elevators on the first floor, so that should say something.
James
April 2024
The complimentary breakfast is great and the hotel is in a neighborhood of tranquility and cleanness. The indoor pool looks a great place for fun.
Jiang
January 2025
Did not stay for breakfast Good location near family and Crocker Park
Priscilla
May 2024
I loved everything this hotel had to offer. Very clean , smelled new and clean, all the staff gave us a great welcome daily, location was perfect, enjoyed the hot tub big pool and fitness center allowing me to not miss a beat.
Ryan
October 2024
Clean, modern, safe and natural location, easy access to the interstate but not close enough to hear traffic. Remarkably comfortable bed with very soft linens. Friendly, conscientious staff who really reflected sincere interest in the quality of our stay. Great free breakfast that was better than many I have paid for in similar hotels.
Howard
July 2024
It was my Wife and I first trip to the area. We always enjoy our stay in this establishment, never disappoints. Very clean and cozy room. One of our key cards did not work but were able to get another one rather quickly. Loved the breakfast buffet also one of our favorite parts of our stay. Thanks to all
Richard
December 2023
Great location. Terrific staff. Nice breakfast. Nice fitness room. We stay here a couple of times every year and continue to choose it over other nearby competitors. The price is typically a little higher and it is worth every penny.
Rebecca
April 2024
The breakfast was nice and the pool was great for my son
Ashley
January 2025
Great place for family - large pool area with something for everyone. Large open space for breakfast, again something for everyone. Kids loved the pancake maker.
Marian
June 2024
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